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Frequently Asked Questions (FAQ)

FAQ

Below you will find answers to the most common questions you may have on TheTravelMorena.com . 

How Do I Book a Trip?

There are 5 easy steps to booking your reservation with The Travel Morena.

  1. VISIT OUR WEBSITE Visit TheTravelMorena.com and click on Our Services tab. Click book now to schedule a 15-Minute Vibe Check discovery call.

  2. SCHEDULE YOUR CONSULTATION If our agency is a good fit, please schedule your Consultation & Itinerary Planning travel consultation service. A registration/quote request form will be emailed to you to fill out after purchase.

  3. REVIEW QUOTES Within 4-48 business hours after the agent gathers information from your registration/quote request, you will receive 3  trip quotes via email.

  4. BOOK YOUR RESERVATION To complete and confirm your reservation, select your preferred quote and complete the required forms Credit Card Authorization Form , Service Fee Agreement  and Vacation Protection Acknowledgement.

  5. REVIEW CONFIRMED BOOKING Thank you for booking with The Travel Morena, you will receive your confirmation number after making your deposit or full payment. Please double check all your confirmed details on the reservation for accuracy within 24 hours.

Please note: In the event that your quotes will take more time, we will inform you via email. Instances when this can happen are private villa bookings or complicated itineraries.

Disclaimer: Prices are a non-binding quote. The quotes/ rates you receive is subject to change at any time prior to making the reservation and payment of deposit.  If you decide you want to change your entire trip, please visit thetravelmorena.com and schedule your trip modification.

How do I receive discounted merch?

Great question, we offer discounted travel consultations with our MEMBERSHIP plans. Simply follow the steps to book an online consultation and when it prompts "How do you want to pay?" Select Buy a Pricing Plan. Select the Member plan of choice, fill out your details and then click Book Now.

What is a travel niche, why is it necessary, and what is your travel niche?

A travel niche means that a company specializes in a certain demographic, type of travel, or destination. Simply put, a travel niche puts boundaries on what a company sells. For example, a company may choose to specialize in Disney vacation travel. In this case they would primarily focus on everything Disney and that would be their travel niche.

Having a travel niche is necessary because it helps a consultant focus on their area of expertise assuring that they truly are an expert on the destinations they recommend and offer to their clients. 

Our Niche Market (International Group Cruises/ U.S. & The Caribbean Land Packages)

Domestic U.S. & Territories

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, Washington D.C., Puerto Rico, U.S. Virgin Islands, Guam, North Mariana Islands, and American Samoa.

Caribbean Sea Travel Destinations

Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, British Virgin Islands, ​Caribbean Netherlands, ​Cayman Islands, Cuba, Curaçao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, The Mexican Caribbean, Martinique, Montserrat​, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Sint Maarten, Trinidad and Tobago, Turks and Caicos Islands​.

What if I would like to travel outside of your niche market?

Traveling outside of our niche? No worries. We will connect you with our referral team partner specialist.

Do you offer payment plans?

With The Travel Morena, we offer a "pay as you go" option with a down payment on a trip now and pay over time in installments until the final payment due date. Most pay as you go balances are due 45 days prior to departure. If payment is not received by the due date, your booking is subject to cancellation by the supplier. The Travel Morena is not responsible for any penalties or cancellations as a result of a late or failed payment. Submission of any payment to The Travel Morena and suppliers signifies the acceptance of these terms and conditions.

 

Note: You may also spread the cost of your purchase over fixed monthly payments beyond your trip dates (if applicable).

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