Question 1

How do I reserve my cabin?

Accepted Answer

To reserve your cabin for the DSU Alumni Cruise, complete the booking process using the official booking link provided here. Your reservation is confirmed once your required deposit has been received and processed.

Question 2

What is the deposit amount?

Accepted Answer

The standard deposit for the DSU Alumni Cruise is $175 per person. Your deposit secures your cabin and allows your reservation to be confirmed once the payment has been received and processed.

Question 3

How do I make payments or view my balance?

Accepted Answer

After your initial deposit has been received and your reservation is confirmed, you will have access to your dedicated client portal. The portal allows you to view your balance, review your booking details, and make future payments online.Username Your first and last name (no spaces).Example: ashleyjonesPassword Your birth date (MMDDYYYY format).Example: If your birthday is March 15, 1988, your password would be 03151988.Security Reminder: For your privacy and security, please change your password after your first login so that only you have access to your account.

Question 4

Are flash deposit promotions available?

Accepted Answer

From time to time, limited time flash deposit promotions may become available that offer a lower deposit amount. Please note that these promotions typically require booking under a nonrefundable deposit rate. If a flash deposit promotion is available during your booking process, The Travel Morena will contact you before booking to review the terms and confirm that this option is right for you.

Question 5

Can I make a payment if I am not ready to select my cabin category or waiting on a roommate?

Accepted Answer

Yes. If you would like to secure your spot in the group, but are still deciding on your cabin category or waiting for a roommate, you may make a payment toward your reservation.Your payment will be held at the group level until you are ready to finalize your cabin selection. As long as you make your cabin selection before the required deadline, The Travel Morena will assist with securing your cabin based on available inventory at that time.Please note that cabin availability is not guaranteed until your cabin has been selected and reserved with full deposits required.

Question 6

Can I change my reservation after booking?

Accepted Answer

Because this is a group reservation, changes to your booking may be limited after your reservation has been confirmed. If a change is requested, The Travel Morena will review your request and determine if adjustments can be made based on availability, cruise line guidelines, and applicable fees.Please note that cruise payments are subject to the terms and conditions associated with your reservation. We highly recommend purchasing travel insurance to help protect your investment in the event unexpected circumstances impact your ability to travel. Please contact The Travel Morena via email before making any changes to your travel plans.

Question 7

I found a lower price on Carnival’s website. Will the difference be applied to my balance?

Accepted Answer

The DSU Alumni Cruise is booked as a customized group experience with exclusive group benefits, special events, and added value that are not included with a standard individual cruise booking.Group rates are created specifically for the DSU Alumni Cruise and may differ from pricing advertised directly by Carnival. These customized rates include the overall group experience and should be evaluated based on the value of the cruise experience, not the cruise fare alone.If you see a different fare advertised directly through Carnival, the difference will not be deducted from your reservation balance.

Question 8

What happens if my roommate can no longer travel?

Accepted Answer

Cruise rates are based on double occupancy, meaning two guests sharing one cabin. If you are booked in a double occupancy cabin and your roommate can no longer travel, you may be responsible for additional costs, including cancellation penalties or any remaining balance required to maintain the reservation.We highly recommend purchasing travel insurance to help protect your investment and provide coverage for unexpected situations that may impact your ability to travel.

Question 9

What happens if I need to cancel my cruise?

Accepted Answer

Cruise cancellations are subject to the cruise line's cancellation policies and The Travel Morena's booking terms. Depending on when a cancellation occurs, cancellation penalties may apply, and deposits and payments may be nonrefundable. Because this is a group reservation, cancellation terms and penalties are based on the policies associated with your booking. Travel insurance is highly recommended to help protect your investment from unexpected circumstances that may impact your ability to travel.

Question 10

Can I transfer my reservation to someone else?

Accepted Answer

A reservation transfer is considered a name change and may be available depending on the timing of the request, cruise line guidelines, and the status of the reservation. If a name change is allowed, applicable penalties or fees may apply and will be the responsibility of the traveler requesting the change.Please contact The Travel Morena via email before making any changes to your reservation. Do not make arrangements with another traveler until your request has been reviewed and approved.

Question 11

Do I need to review the Terms and Conditions before booking?

Accepted Answer

Yes. Before booking the DSU Alumni Cruise, all guests are responsible for reviewing and agreeing to The Travel Morena's Terms and Conditions.By submitting a reservation or making a payment, you acknowledge that you have read, understood, and agree to be bound by The Travel Morena's Terms and Conditions, as well as Carnival Cruise Line's policies. These include important information regarding payments, cancellations, reservation changes, travel insurance, and group travel.If someone books or pays on your behalf, you are still responsible for reviewing and agreeing to these Terms and Conditions.Read The Travel Morena's Terms and Conditions: Terms & Conditions

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DSU ALUMNI CRUISE 2027 INFORMATION CENTER

Hosted by B. Smith, DSU Alumni

DSU Cruise Frequently asked questions