Privacy Policy

 

Effective Date: April 6, 2016
Last Updated: January 1, 2026

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The Travel Morena is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, submit inquiries, request a quote, book travel services, purchase merchandise or digital products, or engage with our services.

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1. Information We Collect

We may collect personal information including but not limited to
• Full name
• Email address
• Phone number
• Billing and payment information
• Travel details and preferences
• Passport or identification details required for travel bookings
• Information submitted through forms, emails, or secure portals
• Information related to merchandise or digital product purchases

We collect only the information necessary to provide services, process transactions, and communicate with you.

 

2. How We Use Your Information

Your information may be used to
• Provide travel planning, booking, and advisory services
• Process payments, confirmations, and purchases
• Communicate regarding inquiries, bookings, orders, or services
• Coordinate with travel suppliers on your behalf
• Provide customer support
• Send service related communications and updates
• Improve website functionality and user experience

We do not sell your personal information.

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3. Sale of Personal Information

• The Travel Morena does not sell, rent, or trade personal information to third parties
• Personal information is shared only as necessary to provide services, process transactions, fulfill orders, or comply with legal obligations

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4. Travel Suppliers and Third Parties

• Personal information required to complete travel bookings is shared only with relevant travel suppliers
• Payment information is processed through secure third party payment processors
• Full payment card information is not stored by The Travel Morena unless you explicitly opt in to save payment details within our secure payment portal
• Any stored payment information is maintained through secure, third party payment systems and not stored directly by The Travel Morena
• We are not responsible for the privacy practices of third party suppliers, vendors, or external websites
• Travel suppliers and third party providers are governed by their own privacy policies

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5. Merchandise and Digital Products

• Personal information collected for merchandise or digital product purchases is used solely to process and fulfill orders
• Limited information may be shared with third party fulfillment providers when necessary to complete delivery
• We are not responsible for third party fulfillment or delivery issues

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6. Mentorship, Coaching, and Educational Services

• Information collected in connection with mentorship, coaching, or educational services is used solely for communication, service delivery, and support
• Mentorship and business support information is not shared with Xstream Travel unless required for affiliation or administrative purposes
• Business performance details, financial information, or personal goals shared during mentorship are treated as confidential

 

7. Cookies and Website Data

• Our website may use cookies or similar technologies to enhance user experience
• Cookies may collect non identifying data such as browser type, device information, or site activity
• You may disable cookies through your browser settings

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8. Email and Marketing Communications

• By submitting your contact information, you consent to receive service related communications
• Marketing emails, newsletters, or promotional messages may be sent from time to time
• You may opt out of marketing communications at any time using the unsubscribe link or by contacting us directly
• Opting out of marketing emails does not affect transactional or service related communications

 

9. Data Security

• Reasonable administrative, technical, and physical safeguards are used to protect personal information
• Secure platforms and portals are used when available
• No method of data transmission or storage is guaranteed to be 100 percent secure

 

10. Data Retention

• Personal information is retained only as long as necessary to provide services or fulfill business and legal obligations
• Information may be retained for record keeping, compliance, or dispute resolution purposes

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11. Your Privacy Rights

• Depending on your location, you may have certain rights regarding your personal information
• These rights may include requesting access, correction, or deletion of personal data, subject to legal and business requirements
• Requests may be submitted using the contact information below

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12. Children’s Privacy

• Our services are not directed to children under the age of 18
• We do not knowingly collect personal information from children except when such information is provided by a parent or legal guardian for the purpose of booking travel
• When a child is included in a travel booking, we may collect limited information such as the child’s full name, age, date of birth, or passport details as required by travel suppliers
• Children’s personal information is used solely to fulfill travel booking requirements and is shared only with relevant travel suppliers
• We do not use children’s personal information for marketing or promotional purposes

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13. Changes to This Privacy Policy

• This Privacy Policy may be updated from time to time
• Updates will be reflected by the “Last Updated” date
• Continued use of the website or services constitutes acceptance of the updated Privacy Policy

 

14. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us
• Email: agent@thetravelmorena.com
• Phone: 510-269-7706
• Operating as an independent travel advisor serving clients throughout the United States